Privacy Policy

Discover how we protect your personal information and respect your privacy. Explore our privacy policy to learn about data handling and security practices

Edupoto Mobile – Privacy Policy

Last Updated: 11/6/2025

This Privacy Policy explains how Edupoto Mobile ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our app for school-related transactions, including:

  • Online purchases of school materials.

  • School fee payments.

  • Student pocket money management via the School Card.

By using the app, you consent to this policy.

1. Information We Collect

We collect the following data to provide our services:

A. Personal Information

  • For registration: Name, email, phone number, student ID, and relationship to the student (parent/guardian).

  • For payments: Mobile money/card details (processed securely via third-party gateways; we do not store full card numbers).

  • For School Card: Transaction history, balance, and vendor details.

B. Automatically Collected Data

  • Device information (OS, IP address).

  • App usage analytics (features accessed, session duration).

C. School-Provided Data

  • Student class schedules, fee structures, and approved vendor lists (shared by your school).

2. How We Use Your Information

  • To provide services: Process payments, deliver materials, and manage School Card transactions.

  • For verification: Confirm identities with schools to prevent fraud.

  • For communication: Send transaction receipts, service updates, and school announcements.

  • For improvements: Analyze usage to enhance app functionality.

3. Data Sharing & Disclosure

We only share data under these circumstances:

  • With schools: To verify student enrollment and process fee payments.

  • With vendors: For School Card purchases (transaction details only).

  • With payment processors: To complete transactions (e.g., MTN Mobile Money, Visa).

  • For legal compliance: If required by law (e.g., court orders).

We do not sell your data to third parties.

4. Data Security

  • Encryption: All transactions use SSL/TLS encryption.

  • Access control: Only authorized staff handle your data.

  • Storage: Data is stored on secure servers with limited retention periods.

5. Children’s Privacy

  • The app is designed for parents/guardians to manage student accounts.

  • For students under 13 (or local age of consent), we require parental permission to collect data.

6. Your Rights

Depending on your location, you may:

  • Access/correct your data via the app settings.

  • Request deletion of your account (subject to school policies).

  • Opt out of marketing communications.

Contact us at support@edupoto.com to exercise these rights.

7. Third-Party Links

The app may link to school portals or vendor sites. We are not responsible for their privacy practices.

8. Policy Updates

We will notify users of changes via the app or email. Continued use constitutes acceptance.